Staples - Westchester, California

Jenae Lien

My go to spot for any last minute items that I can’t get from Amazon in time. The price points here are fair and there is plenty of free parking out front. The employees are always helpful. One time a lady brought out a ladder to help me retrieve some shipping labels that they keep out of easy reach.
I’ve been here to grab printing paper, and cables for my printer to hook up to a computer. They have chargers for any kind of phone or tablet.
You can sign up for rewards points that are redeemable in-store or online. They offer subscription services to items online too.
I’ve come by to get business cards printed and they do a great job.
Also there are plenty of snacks at checkout and fun pens that are hard to pass on!

K A

there is no option to give no star or zero star because I had recent visit to the store today I interact with Eric, who was standing in the copy and print section. I ask him if he can help me to print two pages black and white so he put me in a circle, extremely rude, arrogant disrespectful, humiliating me, telling me to go to one of the machine And I told him it’s only two pages and is asking me they are holding my five dollars for days But he continues to refuse to help me keep The machine even I was giving the job print code. I received it through my email. Eric was violent aggressive behavior not Wanted to do his job rather than putting on the customers and then I had to use the machine which print me colored pages and I get charged almost $1:80 because there is no option for black and white also they’re putting female customers safety at jeopardy because I noticed it was a couple people. They’re just hanging around and try to pretend like they’re using machine but all they were just sneaking into other peoples information you can look up on the video surveillance camera because these people they did not, print anything, but they were just hanging around. The machines literally threatening me. I feel harassed because I was going back-and-forth but customer service. The people who is getting paid. They do not want to help the customer because you are not one of them do not mind helping his own people. He was so happy and greeting other people, but Eric literally kicked me out of the store He is that aggressive he start at rolling his eyes, Eric is pretending like he on the store and that he is on private property so he can do whatever he wants the way he can treat the female customer. Female Customer feel so threatened by him. This is not the first time I had that kind of bad behavior by this store employee I need my credit back because I did not get the pages I wanted to be printed here Eric should be disciplined for not keeping customer privacy and raising his voice so the whole store can hear that
On the other hand Christian he helped me with the Amazon package he was professional helpful and respectful to me and helped me with courtesy This staple store need more Employees like Christian

Simi Cost

Staff was wonderful all three of them great staff members who took care of me Hope I'm not pronouncing his name wrong leonard was very kind The cashier was very kind and the person working in the copy Area was wonderful..

BlazingJello

I just had one of the worst experiences of my life in any store. Me and my mother were comparing these 2 calculators for school (and were getting other supplies aswell) when after around 45 minutes, some employee walked up to us and said that they have been closed for 30 minutes. at this point, we had no idea they were closed because they hadn't said any announcements or anything. the employee said that they had the closing time put around the store but we didn't see any sign throughout the entire time there. in the end, we had to leave WITHOUT BEING ABLE TO BUY ANY OF THE SCHOOL SUPPLIES THAT WE PICKED OUT.(I needed them for literally the next day). so we ended up having to go to target which was mostly sold out. never going to staples again.

Brian Bautista

This is a special 5 Star Review for Eric, who heads up their Print and Marketing off to the right when you enter. Eric is a proactive, critically thinking, intelligent individual who really does a great job getting prints made correctly the first time. I do a lot of blueprinting through this particular Staples and no matter what the task has been, the prints have always come back accurate, to scale (which is critical in blueprints!) and prompt. At one point in time, their printer on a Friday died. I had prints due Monday. Eric called me but because it was Friday night I wasn't answering my phone. I showed up Monday morning to pick up my prints, unaware that their printers were still not fixed. Luckily, Eric was proactive and wanted to manage the situation and had sent my print order out to a different Staples and then brought it back to HIS Staples just so I could get my prints on time without me even knowing about it. He went out of his way to make sure I was happy and that the experience was seamless and painless.

Since that point I knew this was the reprographics house for me. Eric has done crazy things like scanning oversized hand drawn originals (on VERY delicate trace paper), scaling them up dimensionally by 200% then printing them back out accurate to within a 1/16th of an inch (again, accuracy is SUPER important in blueprinting).

I could go to a full service reprographics house, but Eric is literally a full service reprographics house in his own right. He's cordial, thinks ahead, is pleasant to talk to, has a good sense of humor and does his best to clearly communicate what he needs from me in order to do the job I'm asking of him.

This is a rare combination of traits so I'm giving this Staples, and Eric specifically, a 5 Star review, and they have earned each one and will have my business as long as Eric is there behind the counter. Thank you!

Brenda Williams

This Staple location is always clean and neat. The floor staff are friendly and helpful. Their prices are competitive and I like their rewards program. Without a doubt I would recommend Staples for your office/household/gift card, etc. needs!

Alec Frank

The Staples rewards program apparently requires that I download and use the Staples app. I have NO interest in polluting my phone with the Staples app, so it looks like I'll be unable to use the reward points. If Staples made it so that I can use reward points at the in-store point of sale -- i.e., have my rewards points visible and available to the cashier after I login to my account at the register -- I might change my evaluation.

X1Z Clan

Doesnt announce when they close and made some people waste 45 minutes in the store and wouldn't let them checkout when they were asked to leave horrible communication from the store.