Crutchfield Store - Harrisonburg, Virginia

Crutchfield Store es una reconocida tienda de electrónica que se especializa en cámaras, equipos estéreo para automóviles, equipos de cine en casa, y equipos de sonido. Ubicada en 109 S Carlton St, Harrisonburg, VA 22801, ofrece una variedad de servicios, incluyendo polarización de ventanas, servicio de armado, y servicios de reparación. Además, proporciona comodidades como entradas accesibles para personas en silla de ruedas, estacionamiento accesible, y Wi-Fi gratuito.

Este negocio ha recibido excelentes comentarios y opiniones de sus clientes, con una media de 4.6/5 según 345 reseñas en Google My Business. Los clientes han elogiado la calidad de los productos y el servicio al cliente excepcional que ofrece Crutchfield Store.

Entre los servicios que ofrece Crutchfield Store, destacan los retiros en la puerta, la entrega a domicilio, el retiro en tienda, y las compras en tienda. Además, brinda una visita rápida para aquellos que tienen prisa y acepta diversos métodos de pago, como tarjetas de crédito, débito, y otros.

La tienda es un establecimiento ideal para aquellos que buscan productos electrónicos de alta calidad y un servicio al cliente excepcional. La ubicación de la tienda es conveniente y cuenta con estacionamiento accesible para personas en silla de ruedas. Además, ofrece una variedad de servicios, como el servicio de armado y reparación, lo que la convierte en un centro completo de electrónica.

Opiniones de Crutchfield Store

Jack Drago

5/5

Went into the store to inquire about using a "speaker" only to use with my 5 disc CD player instead of going through an amplifier. Going to use it for car club meetings and didn't want all the lugging of equipment and set up. Salesman suggested an Ankor Soundcore Motion X600. OUTSTANDING purchase. Five seconds to connect, play and enjoy. THANK YOU CRUTCHFIELD.

Keith MacMichael

5/5

I would first like to thank David and the rest of the employees at Crutchfield Harrisonburg. They went way beyond in their efforts to fix a problem caused by my wrong choice of speakers.
Though my first choice, due to the sale price, was okay in a controlled environment they were brittle and overbearing given their location once installed. The more expensive of the 2 were the Alpines that had variable crossover choices. This allowed us to dial back the tweeters for a smoother, sweeter treble response that was much easier to dial in.
So first, buy once cry once and second, take into consideration the locations of your install. Thirdly buy from the folks at Crutchfield who have the patience to deal with the needs of a professional musician.
My only complaint is there was no mention I could find on the website that said there was a 2nd labor charge for swapping out the second set of speakers, and that charge ate up the return for the first set. I get why they had to charge for their time but wish it would have been more apparent on the website. BUT... all's well that ends well and in addition to learning a great deal I spent some quality time with David, who was not only a terrific guy but helpful in making the right choice the second time around. First Rate Crutchfield! Keith

[email protected] Homan

5/5

Very good service and very knowledgeable people I'm glad I went there they know there stuff

Jerry Heiston

1/5

Horrible customer service. Sales team sold me a "plug and play" stereo system only to find out it was nowhere near plug and play. When finally getting around to scheduling an install appointment their salesperson was a total jerk.

Ali Shama

5/5

Scott helped me put together the best stereo system for my truck based on my needs. He understood exactly what I wanted and put me on the right track. Not to mention he is Very kind and professional, I would recommend him to all my family and friends and will always have my business. Thank you Scott and Pat for making my shopping experience great!

Darrick1dj

1/5

I chose Crutchfield because of their reputation for being the best in the industry. Well, after my car audio installation experience, my opinion of Crutchfield has diminished and trust has been lost. The Harrisonburg store, at the time, didn't have the tweeters in stock a week prior to my installation date. So, I called and spoke with a nice lady in customer service to ask if it would be alright if I bought the tweeters from another dealer and bring them with me for installation. I asked if there was a store policy against installing products not sold by Crutchfield. The answer was "no", and she told me I could buy the speakers elsewhere if their store didn't have them. The day before my scheduled install, I received a courtesy call from my sales rep to make sure we were all set for the next day. He also informed me the store just got their shipment of tweeters in stock from JL Audio. While speaking, I informed the rep I already purchased the tweeters and he said "great, bring them with you". The story ends with Crutchfield not using the tweeters I bought and installing a set from their inventory which forced me to pay additional money after the work was complete. The rep did not call me to inform me of the decision to make the change. When asked why, citing "warranty" as an issue, with no further explanation. To make matters worse, the tweeters they installed from their inventory are making a popping noise with the bass response, which suggests, according to JL Audio, incorrect wiring. Crutchfield offered to check the tweeters, but I have lost trust and confidence in their ability to perform at the standard and level of professionalism placed upon them by so many consumers.

Bridgidigital

4/5

I've always received superb service from Crutchfield employees. They're patient & I've never felt rushed regardless of how busy they are. As a tech nerd myself, I recognize the level of experience, expertise & ability to answer customer questions in a way that isn't confusing to those who aren't up to speed with the latest gadgets & as the daughter of parents who can barely use old school technology, I find it a necessary & endearing quality of a sales associate to recognize what customers require certain ways of learning & interpreting information about the latest. People won't buy what they don't understand. Sorry for the essay, I prefer to be thorough when it comes to reviews since I base a lot of my own purchases on the detailed reviews. Great job, y'all.

roger rapp

5/5

We had a great experience dealing with Crutchfield, initially over the phone and then in person at their store. We were replacing the ceiling projector in our theater. We were not knowledgeable about the latest technology or current pricing. But we did know how much we wanted to spend and we did not want to wait months for the replacement. They provided information, found an answer that was in stock and never tried to upsell us to something more fancy or costly. From start to finish it was selected, ordered, delivered and installed within 5 days. Scott and Tyler did the legwork and Spencer did an excellent job with the installation, and when he was done, he vacuumed up any mess and took away all the packaging. Thumbs up and a hearty endorsement for Crutchfield.