Camera Wholesalers - Stamford, Connecticut

Stephen Bryson

I’ve bought a few products here with no problems, and the staff is professional and caring. I had an issue last week with one of my lenses breaking. My dad brought it to the store to see if he could get it fixed. The worker was honest and straightforward. They started they would have to ship the lenses out to get fixed, and it could take close to 6 weeks to get it back. They recommended I go through Canon. I went through Canon, and I got the lens back in a week. I recommend everyone to come to the store because they are honest workers

Martiecita Harding

I dropped my 60 year + old Nikon camera in December 2022 to be cleaned and tuned up. There is nothing wrong with it. I paid in February 2023 for the actual repair because it took that long to get the quote and now they will not tell me where my family heirloom camera is. STOP CALLING ME TO TELL ME YOU DON'T KNOW WHAT THE STATUS IS AND YOU WILL CALL ME BACK BECAUSE YOU NEVER HAVE FOLLOWED UP. YOU HAVE STOLEN MY ANTIQUE CAMERA. I WANT TO KNOW NOW WHERE IT IS OR IM GOING TO THE POLICE REPORT IT STOLEN

Dmitri Karamazov

If it was possible to give zero stars, I would.
This is one of the worst online shopping experiences ever. I placed an online order 6/28/24 after confirming with them that they had the camera I wanted in stock. I received an email confirmation, then nothing.

I contacted their customer support multiple times to follow up about delivery, but received no response. I did receive a voicemail message from their "verification" department, asking me to confirm or cancel my order. I responded with a message (you can't actually get a human) to confirm my order and again asked for delivery information. No response.

Then on 7/2/24, without explanation, I received an email cancelling my order. Thankfully, the charge on my credit card remained "pending" so I anticipate that it will just fall away. If not, you can bet l'll take it up with the CC company.

I'm not sure how these guys manage to stay in business. My advice is to STAY AWAY!

KG

Was skeptical given the reviews, but received my order quickly within two days.
Very satisfied as the Nikon Z6III is backordered in most places. Camera and lens were packaged well. Hope to order the NIKKOR 24-120mm in the future with no sales tax!

John Nagy

The customer service person was very knowledgeable about the Sony RX10 IV that I was interested in. He had one in stock, with a US warranty, and as good a price as that of any reputable NYC camera shop.

Martin Rosen

My experience with this organization was disappointing, frustrating and unfair. I paid $50 to have a lens repaired. It was sent out for repair and five weeks later I was told that their repair shop had not sourced the needed parts. I canceled the matter and secured the lens. Camera Wholesalers refused to refund the $50 charge for the estimate although I never received any estimate. A similar event took place two years ago with my camera; and after waiting five weeks was told they had yet to get to the camera. I canceled the order, received the camera and was told that they would not return the $50 charge. This organization is not reputable, not accountable, and is totally irresponsible. Stay away!

Danielle Victoria

Wish the staff was nicer. Felt like they were talking down to me the entire time as if I don’t have the experience, which had they asked they would know that I do. Very unprofessional. Please hire people that listen to customer needs and don’t cut them off and treat them like they don’t know anything.

M Dot

A staff that doesn’t smile and a 20% restocking fee on UNOPENED returns. Seems like robbery especially with target right the road. Won’t be returning here to be robbed again