17th Street Photo - Wantagh, New York

Christian Gonzalez

Horrible customer service... Called customer support on an order I placed to ask about delivery. As soon as the lady answered she sounded like she did not want to be on the phone. I told her I was having an Issue with the delivery thinking they would be acceptable to at least help me or point me in the right direction as soon as i stated my problem with delivery lady just says "yup yup nothing I can do about it" I hung up right away never going to support or order from this place again. I was being nice on the phone the lady was just doesnt like her job.... 11:35am 4/26/24T

andy short

Bait and switch. 17Photo listed my purchase as HD-VIT-75, when it is actually an SDI-VIT-75 (an obsolete product). Silly me for not looking at the item closer when it didn't work, not sending it back sooner and thinking that there is a legit reason for a company selling a product $30 cheaper than the rest. Is their error incompetence or bait and switch? Refused my request to return the item as I was more than 30 days from when I purchased it (took me 45 days to return to the problem and realize what had happened).

C Frith

I am not sure why there are bad reviews here. My experience was great! They are honest people who took care of me. They price matched B&H and sent my camera via next day air with no additional charge to me. I also purchased a few lenses from them; one lens came in with a firmware that I could not update (FUJI). I called them they and they told me to send it back. After they received it they called me and asked me if I wanted a refund or credit. Communication was great. I highly recommend them.

SérGio Silva

Visited 17th Street expecting a camera store, but found a baby store instead. The confusion is understandable, yet frustrating. The staff, though equally baffled by the mix-up, could've been more helpful. No luck finding 35mm film here. A mix-up that led to a bit of annoyance. Happy Friday regardless!

charles Starnes

Absolute terrible customer service. Will never buy from this company again and I strongly urge anyone considering not to. Their customer service rep, Cathy was a nightmare to work with. It takes months to get a refund for your return, and several days if not weeks to get a response.

CHRIS GALTIER

I purchased a handgun laser from these people on eBay and it came looking used and broken. I have reached out to them several times for them to ignore half of my messages and send me straight to the manufacturer for repair/replacement. Now they won't answer my messages at all. The customer service is a joke and I highly recommend stay away from these people if you need anything. Find someone who cares about their customers and are willing to help anyway they can. $230.00 down the drain

Nick .Gedvilas

Phenomenal customer service! I lost the charger for my Polaroid Pogo printer after moving, so I called earlier today to enquire about purchasing the hard to find car charger. I was told it was out of stock, but they were instead able to offer me an AC charger with no hassle. Saved nearly $100 since I don't have to buy a completely new one!

Eva M.

Why do I love coming here? Simple.

1. You don't feel like you are constantly being talked into things or ripped off, unlike some places around the corner.
2. Their staff is knowledgeable and will explain things thoroughly, offering some great advice along the way.
3. Fair prices.

I have been there many times over the past few years, and each time I had a great experience. Additionally, I have sent my friends there for what they need, and they always left happy!

If I am ordering something specific, I like to call ahead so they can put it aside for me if need be. If there is something that you need, they will order it for you. 🙂

All in all, I highly recommend these guys for great, respectable, and personable service.